Payment and Shipping Information
1. Payment Information:
Our account details
Account: RepaVital GmbH
IBAN: DE11 6805 0101 0013 9093 56
BIC: FRSPDE66XX
Sparkasse Freiburg Nördlicher Breisgau
For payments, we offer you the below listed payment methods in cooperation with Shopify Payments:
- Debit and Credit cards from Visa, Mastercard, American Express and Maestro.
- ApplePay
- GooglePay
- Prepayment (without cooperation with Shopify Payments)
2. Shipping Information
Shipping is reliable with our shipping partner DHL.
We charge a flat shipping cost of 5€ per order for delivery within Germany.
From an order value of 40€ there are no shipping costs in Germany.
We also deliver your order to DHL packing stations in Germany. We need your delivery address for this.
On the final checkout page you can enter your 7-8 digit ID in the free field.
Zone 1-EU - Shipping Costs: 14.55€
Netherlands, Belgium, Denmark, France, Luxembourg, Monaco, Austria, Poland, Czech Republic
Zone 1 non EU - Shipping Costs: 23.00€
Switzerland, Lichtenstein
Zone 2 - Shipping Costs: 15.20€
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, United Kingdom
Zone 3 EU - Shipping Costs: 15.45€
Cyprus, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania
Zone 3 non EU - Shipping Costs: 23.80€
Albania, Bosnia and Herzegovina, Faroe Islands, Iceland, Montenegro, North Macedonia, Norway, Serbia, Ukraine, Belarus and Greenland
Zone 4 NON EU - Shipping Costs: 31.75€
Egypt, Algeria, Libya, Morocco, Tunisia, Georgia, Israel, Lebanon, Syria, Russia, Turkey
Zone 4 Hongkong- Shipping Costs: 43€
Special Administrative Region Hongkong
Zone 5 non EU - Shipping Costs: 40.40€
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Oman, Pakistan, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, Uzbekistan, United Arab Emirates, Vietnam, Canada, Mexico, United States of America (USA), Papua New Guinea
Zone 1 non EU - Shipping Costs: 48.00€
Australien
Claim:
Please address complaints to customer service bestellung@repavital.de.
Briefly please describe your concerns. We will reply as soon as possible